The auspicious dragon bids farewell to the old year and the blessing of the new year begins a new journey. It is the Spring Festival again. All the employees of DURMAPRESS send you the most sincere blessings: Happy Lunar New Year, happiness to your family, and a soaring career! Looking back on the past year, it was a year full of challenges and opportunities. While we have gained a lot, we have also accumulated valuable experiences and lessons. This year, we have not only achieved significant performance breakthroughs, but also deeply realized some of our own shortcomings. In the future, we will continue to work hard to welcome a better 2025.
In 2024, DURMAPRESS will continue to be committed to product technology research and development and innovation. By optimizing the production process and introducing advanced technology, we have successfully launched several equipment with stronger market competitiveness, especially in laser cutting machines and hydraulic bending machines, which have been highly praised and recognized by many customers. The new equipment not only improves production efficiency, but also greatly reduces energy consumption, helping customers improve productivity and cost-effectiveness. This year, DURMAPRESS continued to expand its international market, actively participated in every exhibition, and successfully established stable cooperative relationships with customers in many countries and regions. Especially in emerging markets such as Southeast Asia, South America, and Africa, our equipment has received positive feedback from customers, and through word-of-mouth effect, we have gained the favor of more customers. In the past year, we have received orders from many countries including Tanzania, Peru, and the United States. According to rough statistics from the business manager, we have reached almost 300 collaborations of all sizes in the whole year of 2024.
We are well aware that high-quality products are the basis of corporate competitiveness, but comprehensive after-sales service is equally important. In 2024, DURMAPRESS increased the training of its after-sales team, improving service response speed and problem-solving capabilities. In the past year, we have successfully handled the after-sales needs of a large number of customers, helping them quickly resolve problems encountered in the use of equipment, and greatly improving customer satisfaction and repurchase demand. We also pay more attention to teamwork and corporate culture building. Communication within the company is more efficient and cross-departmental collaboration is smoother. In particular, the addition and training of new employees have enhanced the cohesion and combat effectiveness of the entire team. Our team not only plays an active role in work, but also shows more innovation and vitality in daily cultural construction.
In 2025, DURMAPRESS will continue to adhere to the principles of innovation-driven, quality-first and customer-oriented, continuously improve the quality of products and services, optimize management processes, deepen market layout, and promote the company to achieve new breakthroughs. Once again, I wish you all a happy Lunar New Year, good health, and all your wishes come true! We look forward to continuing to provide better products and services to our global customers in the new year and welcoming a brighter future together.
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